DIY In the Checkout Line

There aren’t a lot of stores in my area offering self-checkout lines, much to my chagrin. In fact, I’ve only used them a few times, mostly when travelling in Minnesota. But I love them, problems and all.

Fact is, few things annoy me as much as shopping. It’s not just the crowds I despise — although despise them I do — or the crowded aisles, the poor layout or even the annoying muzak. It’s the lines I hate, and even more than that, the sluggish clerks who cause them.

So I’ll put up with the occasional nagging electronic voice that instructs me to “put the item in the bag,” even when I already have. (Hello, packets of taco seasoning don’t weigh anything!) And I’ll flip and turn produce around looking for that little sticker with the number on it (although an alphanumeric keyboard would be rather simple to add to the checkout machine). I’ll bag my own purchases — more stores are expecting customers to do that these days, anyway — and I’ll swipe my own debit card.

I’ll still get out of there faster than many of the folks waiting in line for a real, live cashier. And that’s the sad part, because what it boils down to is the fact that stores are training and paying employees who are demonstrably slower than folks just walking in off the street.

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3 Responses to “DIY In the Checkout Line”
Comment by terry
2006-12-12 19:38:16

I have used a self-checkout unit just once, this past summer. It’s all good until something goes wonky with the machine (which happened to me twice, and I only had a dozen items); and then you have to call the nearest cashier for help. Said cashier is serving other customers in the regular checkout line.

So you can see how the idea of self-checkout becomes self-defeating, really.

 
Comment by Venomous Kate (admin)
2006-12-12 19:47:15

Well, yeah, but that’s a problem with the technology, not the concept, wouldn’t you agree?

 
Comment by terry
2006-12-13 08:25:17

I would have to agree. Damn it.

 

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